If you are not satisfied with your order within the first 7 days of receiving your products,
- Contact us and attached photos/videos of the product (in case of faulty or damaged products).
- Fill out this returns form
- Print the return form
- Pack the product in like-new condition and enclose a copy of the return form
- Book a shipping service with tracking number.
We will gladly accept it for a return or exchange. Shipping fees are non-refundable. Refunds are processed within 7 business from the delivery of the returned product.
Please include the purchaser's name and order number with your returned or exchanged product. We suggest using a shipping service with a tracking number.
If you received your item as a gift, please include the order number, the name or email of the person who ordered the gift.
Address (for returns only)GRYPHON 32 Knowl Piece Wilbury Way Hitchin Herts SG4 0TY United Kingdom
Tel: +44 (0)1462 423839